Clear and effective communication between patients and Healthcare Professionals is an essential pillar of the healthcare industry. Many patients, along with regular clinic visits, prefer to connect with their Healthcare Professionals through electronic communications such as emails, SMS, text messages and chats. Data have shown that Healthcare Professionals find texting  to be an efficient and convenient means of communication.
We all know that the healthcare industry is plagued with allegations of patient data breaches from online hackers and in-house data imposters. Hackers constantly attempt to steal the Protected Health Information (PHI) of patients and sell it on the black market for fraudulent purposes. Patients' PHI data is vulnerable because it is shared with various healthcare entities.