Patient engagement is an important theme discussed by many clinicians and hospital leaders. The healthcare industry is a competitive marketplace where patients have several choices about what doctors to see and what clinics to visit. The term “patient engagement” itself is somewhat confusing and often misused, as it is used to describe everything from patient […]
Tag Archives: patient safety
Stopping the Line for Patient Safety
At Toyota factories—yes, the car company—every assembly line has a big red button. And every worker has a responsibility to press the button if they feel something is amiss. This button stops the entire assembly line. Stopping the line could mean the difference between building a safe car versus building one that puts people at […]